Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping process to ensure a smooth and transparent experience.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Express Shipping: 1–2 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Domestic Shipping
We currently ship within the United States. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
International Shipping
We offer international shipping to select countries. Delivery times vary by destination and may take 7–21 business days.
Customers are responsible for any customs duties, taxes, or import fees.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your package.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to high order volume, weather conditions, or carrier issues. We appreciate your patience.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at admin.danielgrowmmerceedge@gmail.com
Thank you for choosing our skincare products we appreciate your support!
